Privacy Policy of BoostSurfing.ch

Last reviewed on 27.10.2023

This Boost Surf by AMP Sport GmbH (“we” or “us”) privacy notice describes how and why we may collect, store, use and/or share (“process”) your information when you use our services (“Services”), such as when you:

Visit our website at https://boostsurfing.ch/, or any other website that links to this Privacy Notice

You engage with us in other ways, such as sales, marketing, or events.

Do you have any questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, do not use our services.

If you still have questions or concerns, please contact us at info@boostsurfing.ch.

SUMMARY OF KEY POINTS

This summary outlines the key points of our Privacy Notice, but you can get more details on each of these topics by clicking on the link following each key point or by using our table of contents below to find the section you’re looking for.

• What personal information do we process?

When you visit, use, or browse our Services, we may process personal information based on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about the personal information you provide to us.

• Do we process sensitive personal information?

We do not process sensitive personal information.

• Do we receive information from third parties?

We do not receive any information from third parties.

• How do we process your information?

We process your information to provide, improve, and administer our services, to communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We only process your information when we have a valid legal reason to do so. Learn more about how we process your information.

• In what situations and with what types of parties do we share personal information?

We may share information in specific situations and with specific categories of third parties. To learn more about when we share your personal information and with whom we do so.

• How do we keep your information secure?

We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100%, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal or alter your information. Learn more about how we keep your information secure.

• What are your rights?

Depending on your location, applicable privacy legislation may give you certain rights regarding your personal information. Learn more about your privacy rights.

• How can you exercise your rights?

The easiest way to exercise your rights is to submit a data access request or contact us. We will review and respond to any request in accordance with applicable data protection laws.

Want to know more about what we do with the information we collect? Read the full Privacy Notice.

Table of Contents

• WHAT INFORMATION DO WE COLLECT?
• HOW DO WE PROCESS YOUR INFORMATION?
• WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
• WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
• DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
• HOW DO WE MANAGE YOUR SOCIAL CREDENTIALS?
• HOW LONG DO WE KEEP YOUR INFORMATION?
• HOW DO WE KEEP YOUR INFORMATION SECURE?
• DO WE COLLECT INFORMATION FROM MINORS?
• WHAT ARE YOUR PRIVACY RIGHTS?
• DO-NOT-TRACK CONTROLS
• ARE WE MAKING UPDATES TO THIS NOTICE?
• HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
• HOW CAN YOU ACCESS, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide to Us

In short: we collect the personal information you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Services, or when you contact us.

Personal Information You Provide to Us. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use.

The personal information we collect may include the following:

• Names
• Telephone Numbers
• E-mail addresses
• Mailing Addresses
• Usernames
• Passwords
• Contact Preferences
• Billing addresses.
• Sensitive information. We do not process sensitive information.
• Payment data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored by Postfinance, Stripe and Twint. You can find their privacy link(s) here: postfinance.ch, stripe.com, and twint.ch.
• Social Media Login Data. We may offer you the opportunity to register using your existing social media account details, such as your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the information described in the section entitled “HOW DO WE MANAGE YOUR SOCIAL LOGINS?”
• All personal information you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
• Information Collected Automatically

In Short: Certain information – such as your Internet Protocol (IP) address and/or browser and device characteristics – is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or browse the Services. This information does not reveal your specific identity (such as your name or contact information), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services,  as well as other technical information. This information is primarily necessary to maintain the security and operation of our services, as well as for internal analysis and reporting purposes.

Like many companies, we also collect information through cookies and similar technologies.

The information we collect includes

• Login and usage data

Connection and Usage Data is service, diagnostic, usage, and performance information that our servers collect automatically when you access or use our Services and that we store in connection files. Depending on how you interact with us, this log data may include your IP address, information about your device, browser type, and settings, and information about your activity in the Services (such as timestamps associated with your usage, pages and files viewed, searches, and other actions you take,  such as the features you use), information about device events (such as system activity, error reports (sometimes referred to as “crash dumps”), and hardware settings).

• Device data

We collect device data, such as information about your computer, phone, tablet, or any other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration information.

• Location data

We collect location data such as information about your device’s location, which may be accurate or inaccurate. The amount of information collected depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You may choose not to allow us to collect this information, either by denying access to this information or by disabling your device’s location settings. However, if you choose to opt-out, you may not be able to use certain aspects of the Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• Facilitate account creation and authentication and manage user accounts. We may process your information so that you can create and log in to your account, as well as to keep your account in good working order.
• To provide and facilitate the provision of services to the user. We may process your information to provide you with the requested service.
• Respond to user inquiries/offer support to users. We may process your information to respond to your requests and resolve any potential problems you may have with the requested service.
• To send you administrative information. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
• To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
• To enable communications between users. We may process your information if you choose to use one of our offerings to communicate with another user.
• To request feedback. We may process your information where it is necessary to ask you for feedback and to contact you about your use of our services.
• To send you marketing and promotional communications. We may process personal information that you send to us for marketing purposes, if this is consistent with your marketing preferences. You can opt out of receiving our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?
• To provide you with targeted advertising. We may process your information in order to develop and display personalized content and advertising based on your interests, location, etc.
• To protect our services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
• To identify usage trends. We may process information about how you use our services in order to better understand how they are used and to improve them.
• Determine the effectiveness of our marketing and promotional campaigns. We may process your information in order to better understand how to deliver marketing and promotional campaigns that are most relevant to you.
• Safeguard or protect the vital interests of a person. We may process your information where it is necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In short: we only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, such as with your consent, to comply with laws, to provide services to you, to enter into or fulfil our contractual obligations,  to protect your rights or to meet our legitimate business interests.

The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the valid legal bases we rely on to process your personal information. Thus, we may rely on the following legal bases to process your personal information:

• Consent

We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You may withdraw your consent at any time. Learn more about withdrawing your consent.

• Performance of a contract

We may process your personal information where we believe it is necessary to perform our contractual obligations to you, including the provision of our Services or at your request prior to entering into a contract with you.

• Legitimate Interests

We may process your information where we believe it is reasonably necessary to achieve our legitimate business interests and those interests are not overridden by your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:

• Send users information about special offers and discounts on our products and services
• Develop and display personalized and relevant advertising content for our users
• Analyze the use of our services in order to improve them and build user loyalty.
• Supporting our marketing activities
• Diagnose problems and/or prevent fraudulent activity
• Understand how our users use our products and services in order to improve their experience.
• Legal Obligations

We may process your information if we believe it is necessary to comply with our legal obligations, such as to cooperate with a law enforcement or regulatory body, to exercise or defend our legal rights, or to disclose your information as evidence in connection with litigation in which we are involved.

• Vital Interests

We may process your information if we believe it is necessary to protect your vital interests or the vital interests of a third party, for example in situations involving potential threats to the safety of an individual.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, consultants, and other third-party service providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and who need access to that information to perform their jobs. The categories of third parties with whom we may share personal information are as follows:

• Ad Networks
• Cloud Computing Services
• Communication & Collaboration Tools
• Data Analytics Services
• Data Storage Service Providers
• Finance & Accounting Tools
• Order Fulfillment Service Providers
• Payment Processing Tools
• Performance monitoring tools
• Engineering & Product Design Tools
• Retargeting Platforms
• Sales & Marketing Tools
• Social media
• Testing Tools
• User Account Registration and Authentication Services
• Website Hosting Service Providers
• Affiliate Marketing Programs

We may also share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, or during negotiations relating to such transactions.

When we use the Google Maps platform APIs. We may share your information with certain Google Maps platform APIs (e.g., Google Maps API, Places API).

Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to abide by this Privacy Notice. Affiliates find our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Business Partners. We may share your information with our business partners in order to offer you certain products, services, or promotions.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information about how we use these technologies and how you can refuse certain cookies can be found in our Cookie Notice.

6. HOW DO WE MANAGE YOUR SOCIAL CREDENTIALS?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the option to register and log in using your third-party social media account details (such as your Facebook or Twitter credentials). If you choose to do so, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the relevant social media provider, but it will often find your name, email address, friends list and profile picture, as well as other information you choose to make public on such a social media platform.

We will only use the information we receive for the purposes described in this Privacy Notice or as specified to you on the relevant services. Please note that we do not control and are not responsible for any other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your information for as long as necessary to fulfill the purposes described in this Privacy Notice, unless otherwise required by law.

We will only retain your personal information for as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or other legal requirements). None of the purposes set out in this notice require us to retain your personal information for longer than the period during which users have an account with us.

When we no longer have a legitimate business need to process your personal information, we will delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store it and isolate it from any further processing until deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SECURE?

In short: we aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of all personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100%, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to circumvent our security and collect,  access, steal or modify your information inappropriately. While we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the Services in a secure environment.

9. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from children under the age of 18 and we do not market our services to them.

We do not knowingly solicit data from children under the age of 18 or market our services to them. By using the Services, you represent that you are at least 18 years of age or that you are the parent or guardian of a minor and that you consent to such minor’s use of the Services. If we learn that personal information from users under the age of 18 has been collected, we will deactivate the account and take reasonable steps to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18, please contact us at info@boostsurfing.ch.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), the United Kingdom (UK), and Switzerland, you have rights that make it easier for you to access and control your personal information. You can view, modify or close your account at any time.

In some regions (such as the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These include (i) the right to (i) request access to and obtain a copy of your personal information, (ii) request rectification or erasure, (iii) restrict the processing of your personal information, (vi) where applicable, benefit from data portability, and (vii) not be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You may make such a request by contacting us using the contact details set out in the “HOW CAN WE BE CONTACTED ABOUT THIS NOTICE” section below.

We will review and respond to any request in accordance with applicable data protection laws.

• If you are located in the EEA or the UK and believe that we are unlawfully processing your personal information, you also have the right to lodge a complaint with the data protection authority in your Member State or the UK data protection authority.
• If you are located in Switzerland, you can contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You may withdraw your consent at any time by contacting us using the contact details set out in the section “HOW CAN WE BE CONTACTED ABOUT THIS NOTICE?”

However, please note that this will not affect the lawfulness of processing prior to its withdrawal, nor will it affect processing of your personal information carried out on the basis of legitimate processing grounds other than consent.

Unsubscribing from Marketing and Promotional Communications: You may unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails we send, replying “STOP” or “UNSUBSCRIBE” to SMS messages we send, or by contacting us using the contact information provided in the “HOW CAN WE BE CONTACTED ABOUT THIS NOTICE” SECTION? You will then be removed from marketing lists. However, we may continue to communicate with you, for example, to send you messages related to services necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

• If at any time you wish to review or change the information contained in your account or terminate your account, you may: contact us using the contact information provided.
• If you request that your account be closed, we will deactivate or delete your account and information from our active databases. However, we may retain certain information in our files in order to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.

Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to delete cookies and reject them. If you choose to delete or reject cookies, it may affect certain features or services of our services.

If you have any questions or comments about your privacy rights, you can email us at info@boostsurfing.ch.

11. DO-NOT-TRACK CONTROLS

Most web browsers and some mobile operating systems and mobile applications have a Do-Not-Track (“DNT”) feature or setting that you can enable to signal your privacy preference, which is that data about your online browsing activities is not monitored and collected. At this stage, no uniform technology standard for the recognition and implementation of DNT signals has been finalized. As a result, we do not currently respond to browser DNT signals or any other mechanism that automatically communicates your choice not to be tracked online. If an online tracking standard is adopted and we are required to comply with it in the future, we will notify you of this practice in a revised version of this Privacy Notice.

12. ARE WE MAKING UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to remain compliant with applicable laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by a “Revised” update date and the updated version will become effective as soon as it is available. If we make material changes to this Privacy Notice, we will notify you either by prominently posting notice of such changes or by sending you a notice directly. We encourage you to periodically review this Privacy Notice to stay informed about how we are protecting your information.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions or comments about this notice, you can send us an e-mail at info@boostsurfing.ch or contact us by post at the following address:

Boost Surf by AMP Sport GmbH
Poststrasse 6
Zug 6302
Switzerland

14. HOW CAN YOU ACCESS, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on the applicable laws in your country, you may have the right to request access to, amend or delete the personal information we collect from you. To request to access, update, or delete your personal information, please complete and submit a Data Subject Access Request.